Acronym for the four components of NVC
{{c1::OFNR}}
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First of the 4 components of NVC
{{c1::Observations}}
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Second of the 4 components of NVC
{{c1::Feelings}}
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Third of the 4 components of NVC
{{c1::Needs}}
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Fourth of the 4 components of NVC
{{c1::Requests}}
Observations
According to NVC principles, an observation should be
{{c1::a statement of fact, free from what four elements}}
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Acronym for the 4 elements that an NVC observation should be free from:
{{c1::JEDI}}
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The 4 elements that an NVC observation should be free from
{{c1::Judgement}}
{{c1::Evaluation}}
{{c2::Diagnosis}}
{{c2::Interpretation}}
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The 4 elements that an NVC observation should be free from
{{c1::Judgement}}
{{c1::Evaluation}}
{{c1::Diagnosis}}
{{c1::Interpretation}}
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The primary goal of starting with a clean observation in NVC is
{{c1::to establish a shared reality with the other person}}
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In NVC,
Starting with a neutral, factual observation helps to lower the chance of
{{c1::triggering defensiveness}}
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What is the most difficult aspect of mastering the observation stage in NVC
{{c1::Separating what we observe from how we interpret it}}
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In the context of NVC, any statement containing
judgement, analysis, criticism, or interpretation is known as an
{{c1::Evaluation}}
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NVC
The use of words like 'good', 'bad', 'lazy', or 'rude' are indicators of an
{{c1::Evaluation}}
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NVC
Words that generalise, such as
'always', 'never', 'ever', and 'constantly',
are almost always a sign of:
{{c1::An evaluation}}
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A helpful mental model for
{{c2::formulating a clean NVC observation}}
is to act as if
{{c1::You are a video camera}}
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Rather than making generalisations, a clean observation should use what kind of information
{{c1::Specific, concrete data (e.g., times, dates, amounts, quotes)}}
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When formulating an observation, one should focus on
{{c1::describing a person's action}},
not
{{c1::what you believe to be their character}}
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How can you share an interpretation while still adhering to NVC principles
{{c1::By owning it as your personal story, e.g., "The story I told myself was..."}}
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In the NVC framework, starting with a clean observation is considered
{{c1::an act of respect}}
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NVC
Rephrase the evaluation "You never listen to me" into a specific, factual observation
{{c1::"When I was speaking just now, I noticed you were scrolling through your phone"}}
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NVC
Rephrase the evaluation "Your work has been sloppy recently" into a specific, factual observation
{{c1::"I read through the report you submitted and I found three factual errors and several spelling mistakes"}}
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NVC
Rephrase the evaluation "He is a procrastinator" into a behaviour-based observation
{{c1::"He said he would complete the task by Tuesday. It's now Thursday and I have not received it"}}
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After establishing a shared reality with an observation,
the other person is more open to hearing
the subsequent steps in the NVC model,
which are
{{c1::Feelings, Needs, and Request}}
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Without the solid foundation of a shared observation,
a conversation can quickly devolve into an argument about
{{c1::"What really happened"}}
Feelings
In the NVC model,
What is the specific function of the 'Feelings' step
{{c1::It acts as the crucial bridge
between an external event (Observation)
and our internal motivation (Need)}}
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According to NVC, how is a 'feeling' defined
{{c1::As a pure emotional or physical sensation
that arises within us}}
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In NVC, what is a feeling explicitly *not*
{{c1::An assessment or evaluation of the world or other people}}
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From a cognitive science perspective,
why does expressing genuine feelings
foster connection more effectively
than making accusations
{{c1::Genuine feeling statements can engage the listener's empathy circuits,
while accusations are more likely to trigger a defensive threat response}}
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What is the primary personal goal of the 'Feelings' step in NVC
{{c1::To take responsibility for one's own emotional state}}
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In the NVC model, what do our feelings directly signal
{{c1::Whether our universal human needs
are currently being met
or are not being met}}
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What term does NVC use for
{{c2::a thought or judgment that is disguised as a feeling, }}
such as "I feel abandoned"
{{c1::A 'faux feeling'}}
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What is the main problem with using a 'faux feeling' in a conversation
{{c1::It implies that someone else is responsible for our feeling,
which can trigger defensiveness and block connection}}
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What are the two common linguistic patterns
that often signal a 'faux feeling' is being expressed
{{c1::"I feel..." followed by a past participle (e.g., judged, ignored) }}
or
{{c2::"I feel..." followed by the words "that" or "like"}}
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What are the two common linguistic patterns
that often signal a 'faux feeling' is being expressed
{{c1::"I feel..." followed by a past participle (e.g., judged, ignored) }}
or
{{c1::"I feel..." followed by the words "that" or "like"}}
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How would you translate the faux feeling
"I feel attacked"
into a statement of genuine NVC feelings
{{c1::I feel scared, hurt, or defensive}}
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How would you translate the faux feeling
"I feel misunderstood"
into a statement of genuine NVC feelings
{{c1::I feel frustrated, annoyed, or discouraged}}
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How would you translate the faux feeling
"I feel manipulated"
into a statement of genuine NVC feelings
{{c1::I feel angry, powerless, or confused}}
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The psychological principle of '{{c2::affect labelling}}'
supports which key practice in NVC
{{c1::Building a rich feelings vocabulary}},
as
{{c1::putting specific labels on emotions can help to regulate them}}
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NVC organises its vocabulary of feelings
into two broad categories based on what condition
{{c1::Whether our universal needs
are being met
or are not being met}}
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What is the simple two-part formula
for connecting an Observation to a Feeling in NVC
"{{c1::When I see/hear [Observation], I feel [Feeling]}}"
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Why is a well-formed NVC statement of
observation and feeling
so difficult for another person to argue with
{{c1::Because it is a factual report
of an external event
and a personal internal reaction}}
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What are the four disciplined practices
that define the 'Feelings' component of NVC
{{c1::
1. Looking inward to identify pure emotions
2. Taking ownership
3. Distinguishing feelings from thoughts
4. Expressing them with vulnerability}}
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NVC
Mastering the 'Feelings' step
enables what fundamental shift in communication?
{{c1::It transforms a confrontational statement
about the other person
("what you did")
into a connecting statement about oneself
("how I am")}}
**```